Question 1

Does Sentinel VPN keep any logs?

Accepted Answer

No. Sentinel VPN operates under a strict no-logs policy. We do not record the sites you visit, the apps you use, your DNS queries or the content of your traffic.

Question 2

Which platforms are supported?

Accepted Answer

Windows, macOS, Linux and Android — including Fire TV, Android TV and Firestick. Google Play distribution is coming soon.

Question 3

How many devices can I use with one account?

Accepted Answer

That depends on your plan. Starter includes 1 device, Professional includes 10, and Ultimate includes unlimited devices.

Question 4

Do you support streaming platforms?

Accepted Answer

Yes. Sentinel VPN includes optimized servers for the most popular streaming platforms.

Question 5

What encryption do you use?

Accepted Answer

AES-256 and ChaCha20 with WireGuard — the modern standard used by security-conscious organizations worldwide.

Question 6

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel from your Sentinel Guard dashboard at any time. New paid subscriptions are covered by a 30-day money-back guarantee.

Question 7

When are your other products launching?

Accepted Answer

Sentinel VPN is available today. Sentinel Family, Identity, CTI, Shield and Vault are in active development and will launch under the same account.

Frequently asked questions